General...

We cover an area from Singleton in the northwest, Raymond Terrace in the northeast, Wollombi in the west, to Lake Macquarie in the south. This is not an exhaustive description of the areas we cover. So if you're outside these areas, please contact us and we will see what we can arrange. Ideally, the first time you use "The Critter Sitter" we would like at least two weeks notice. This allows us time to find the best Sitter for your pet(s). You and your pet(s) will also need an introduction to your Sitter. However, if you have less than two weeks before your holiday, please contact us and we'll do our best to help you.


Deposits...

School Holidays: 50% of total sitting fee Other Times Of Year: One day's sitting fee A deposit is required at the time that you make your booking.


Payments...

The balance of the payment IN FULL for your booking is due two weeks before you leave (three weeks for your school holiday bookings). We accept direct bank deposits, cash, cheque, and money orders.

For bank deposits, you must quote the job number/your surname as the transaction ID. Please contact us for direct deposit details.

Checks/Money Orders payable to:

The Critter Sitter
PO Box 776
Cessnock NSW 2325


Cancellations...

A cancellation fee will be charged for bookings that are cancelled as follows:

Low Season


If more than 14 days notice given - 1 day's sitting fee

If less than 14 days notice given - 10% of total sitting fee or 1 day's sitting, whichever is greater.

Holiday Season (19th Dec to 9th Jan & Easter)


If more than 14 days notice given - 2 day's sitting fee

If less than 14 days notice given - 50% of total sitting fee.

Late Notice (booking made less than 6 business days before start date)


50% of total sitting fee or 1 day's sitting fee, whichever is greater.

 

Michelle Earl
PO Box 776 Cessnock NSW 2325
Mobile: 0402 129 896
Fax: 02 4990 1646

Email: michelle@crittersitter.com.au
ABN: 43985793859